All orders are processed within 4 days of purchase, Monday- Friday. Delivery Options:
In order to best meet the needs of our customers, we offer standard Flat Rate Shipping rates based on order value, for all domestic orders. The shipping service used for these orders is either USPS First Class Mail or USPS Priority Mail. For customers needing expedited delivery, we also ship via UPS 2 Day or UPS Next Day Air.
Please note that orders via UPS must be shipped to a physical address and cannot be processed to a P.O. Box. Additionally, we require signature on orders over $250.
UPS will make three attempts to deliver a package. After the third attempt, UPS will call the customer and inform them of their delivery. To prevent any complications with your delivery, please provide your most accessible phone number. In the event of undeliverable packages, the purchaser is responsible for the shipping costs to and from the delivery address and will receive a Web Credit for the returned goods. UPS does not deliver on federal holidays.
Though it is unlikely, we may cancel your order, or part of your order, if the item(s) is out of stock and no longer available. You will receive an email if your complete order is canceled due to the out of stock item(s).
In the event that part of your order is out of stock, shopkitson.com will remove the out of stock item(s) from your order and will ship the remaining item(s). You will not be charged for out of stock items ordered.
If the out of stock item(s) is still desired, please continue to check our website for availability. Once the item(s) is available, a reorder must be placed.
Verification & Shipping:
When placing your order, please make sure to use your billing information (first name, last name, billing address) and contact information as it appears on your credit card statement. In the event that your information does not match exactly what your credit card has on file, your order will be put on hold, pending verification. This may require us to contact you directly. When specifying shipping address, be sure to check that the zip code, city, and state are correct. If this information does not match the delivery service’s records, we may have to contact you to update the information, further delaying your order.
Applicable sales tax will be added to all purchases shipping to California and out-of-state.
We ship via USPS Priority Mail International and USPS First Class Mail International. For customers needing expedited delivery, we also ship via UPS Worldwide Saver. All orders include tracking and insurance for the full value of the item. We remind all international buyers that items are declared and insured for the full value and cannot be marked as gifts.
Please contact us if you have questions regarding these procedures.